Refund policy
RETURNS
RETURNS POSSIBLE WITHIN 14 DAYS UPON RECEIVING YOUR ORDER. RETURNS AFTER 14 DAYS WILL NOT BE ACCEPTED.
FREE RETURNS FROM FRANCE AND EUROPE.
FOR RETURNS OR EXCHANGE REQUESTS, PLEASE CONTACT US AT contact@sophiebenel.com
FOR RETURNS AND EXCHANGE, KINDLY PACK YOUR ITEMS IN ORIGINAL PRODUCT PACKAGING BOX AS IT IS EQUIPPED WITH A DOUBLE ADHESIVE SYSTEME SPECIFICALLY DESIGNED FOR THIS PURPOSE.
EXCHANGE
WE DO NOT OFFER STANDARD EXCHANGE FOR ANOTHER SIZE OR MODEL.
WE KINDLY ASK THAT YOU PLACE ANOTHER ORDER ON OUR WEBSITE AND RETURN TO US THE UNSUITABLE PRODUCT ACCORDING TO OUR RETURN TERMS.